Service Quality Assurance in Context-Aware Systems
Nelly Condori-Fernandez$^{1}$
$^{1}$VU University Amsterdam. The Netherlands
email: n.condori-fernandez@vu.nl

Schedule:Tue 20th@09:00, Room: A

Context-aware computing and associated technologies are becoming part of daily life. In fact, context-aware computing is considered to be a game-changing opportunity for enterprises to improve both productivity and profits. However, this positive economic growth will also bring a number of issues related to social sustainability (e.g. perceived enjoyment, resilience, privacy).

Given that evidence has corroborated that feelings and emotions dictate to a large extent our actions and decisions, sustainability of context aware systems is approached from the perspective of one of its ingredients, namely social acceptance. In this talk, I will introduce a sustainability assurance framework that exploit emotional information to adjust service quality levels at runtime.

BibTex

@InProceedings{CLEI-2015:KN-Nelly,
	author 		= {Nelly Condori-Fernandez},
	title 		= {Service Quality Assurance in Context-Aware Systems},
	booktitle 	= {2015 XLI Latin American Computing Conference (CLEI), Special Edition},
	pages 		= {2--2},
	year 		= {2015},
	editor 		= {Universidad Católica San Pablo},
	address 	= {Arequipa-Peru},
	month 		= {October},
	organization 	= {CLEI},
	publisher 	= {CLEI},
	url 		= {http://clei.org/clei2015/KN-Nelly},
	isbn 		= {978-9972-825-91-0},
	}